Just wanted to let you know that if you run into the problem that the two screws are a different size when changing the mounting bracket from the old ice maker to the new one which some people run into. ... Just installed a new Samsung DA97-07549B ice maker. Can you send it to me? Check to see if the refrigerator is in ICE OFF mode. Thank you for confirming that it is a Samsung brand. If the front of the ice dispenser is clogged with ice, clear the blockage by running warm water through the ice bucket opening. My water pressure is good. Hi Barry this is Kevin, I have a DA97-07365G ice maker that will not produce ice. Also, motor can get stuck running as a result. Rod for Model Number Kenmore 401.41003010. If the ice is clumped together, dump the ice and let the ice maker produce new ice. Also, make you hold down this button for at least 15 seconds, your ice maker is set to on in your display and before you do any of this unplug the unit for 3 minutes and let the control reset. Therefore, it is recommended that you periodically check and clean the ice passage. I have tried resetting it using the Test button and the ice maker … If the produced ice cubes are too small in quantity, you can consider several types of issues such as the water connection, water pressure, etc. It should be - 15 ° C or colder for the freezer compartment. Ice can clump if the ice maker isn't used very often or you have the temperature for the freezer set too low. The general rule is to give it 24 hours to begin working. You might want to mention that to your customers. To be redirected to your local support page please click here. How soon after a successful non complicated replacement of the ice maker should I expect water flow and ice making.? I hit the test button on the ice maker and I notice that there is water in the bucket which holds the frozen ice 20 min after i hit the test button (and evidently putting the bucket back in it’s slot). The button produces a chime but nothing else happens. About once a month when the ice maker quit, we were defrosting the ice and frost build up on the bottom of the ice maker. Water is working on the unit and makes it way to the ice maker assembly area, however is not freezing and creating cubes. Just remove two of the three screws from the top of the old ice maker. ©1999 - 2020 AppliancePartsPros.com®. For this issue the icemaker would be the most likely cause for the noise and not dumping ice into the bin. The brown wire is the neutral side and if there is not a voltage reading after the chime sounds, the main control DA41-00649C is not closing the neutral relay for the ice maker motor. Your fridge’s icemaker may be turned off due to the following: 1. We are Safe, Secure, Dependable and Trusted. The actual design of the display panel may differ depending on the type of model that you have. Easy fix for Samsung ice maker that's not working - YouTube Icemaker will not make ice and does not even try to start after the test button is pressed. Do I replace the ice maker or is it something else? Hope this helps! I noticed the shut-off lever underneath the ice maker is all the way up. If the ice maker is faulty and your refrigerator is model number Samsung RFG298HDRS, you will need part number SAMSUNG DA97-07365G ASSEMBLY ICE MAKER. I removed the ice maker from the refrigerator and set it aside for 30 minutes and pressed the test button while holding it in my hand and it started the harvesting test and water filled the cup that I positioned below the water outlet. Based on this issue, the icemaker may be coming on but the heater may not be which would cause the icemaker to not eject the ice. I do get the chime when pressed. Samsung/Kenmore fridge model 401.41003010. Samsung refrigerators produce about 120 ice cubes per day. Do not wash or spray the ice bucket with water while it is in the freezer. I do get the chime when pressed. Answer Rod, I’m thinking it’s not just the ice making part, but also the motor part. Kenneth for Model Number Samsung RS265TDRS. XXX, The ice maker does not make ice and the dispencer does not turn when I push the lever on the door. Will save you a lot of time and a trip to the hardware store. Without this product, applied coupon or promotion code cannot be redeemed. Make sure that the ICE OFF light is not turned on. The brown wire is the neutral side and if there is not a voltage reading after the chime sounds, the main control. All rights reserved. Ok, so I ordered and replaced the ice maker (da97-07549B) for my Samsung/Kenmore fridge model 401.41003010 but still the same problem. There are some cases where you are able to dispense water while the ice maker is not working due to the filter. Also, make you hold down this button for at least 15 seconds, your ice maker is set to on in your display and before you do any of this unplug the unit for 3 minutes and let the control reset. If the ice is clumped together, dump the ice and let the ice maker produce new ice. It is on and I fully defrosted the freezer and I do get good pressure at the water dispenser. I got my ice make yesterday from you and installed it very easily. The ice maker function can be activated by pressing the Ice Type button. I do get the chime when pressed. Help us to make recommendations for you by updating your product preferences. Hello Ted, here is a link to our warranty policy: https://www.appliancepartspros.com/customerservice/warranty.aspx . It does not try to start at all after the test button is pressed. When you don't use the ice maker for a while, turn the ice maker off to prevent frost from occurring. Thank you. Answer Rlm, Based on your post description, the more likely issue is low water pressure and/or faulty water inlet valve DA97-08587A. All rights reserved. Empty the ice tray and let the unit run for 24 hours. It is recommended to test the ice maker to find any of the problems are inside. Samsung Fridge Ice Maker Minor Issues. Samsung DA97-07365G Assy Ice MAKER When you order parts from AppliancePartsPros or RepairClinic , you have 365 days warranty and 365 days to return the part/parts for a full refund, less shipping, for any reason, even if you install the part/parts and it doesn't fix the problem. I have made sure the "ice off" is not illuminated, checked for ice blockages, and hit the blue reset button. samsung refrigerator icemaker da97-07549B, Where can I find the warranty for this ice maker? Roy Hall for Model Number RS265TDRS/XAA02. Sorry, there is insufficient stock for your cart. Answer C. Watson, What part/s do I need to replace? It is Samsung/Kenmore fridge model 401.41003010.The Ice maker will not activate at all. No motor turning no water entering no activity at all. I have replaced this ice maker (da97-07549B) so it is now new but the same problem exists. Answer XXX, It is not the ice maker unit (unless it is a bad new part) Should I return in? If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. Also, please ensure to initialise your ice maker correctly. It is about four years old and this problem just started about six months ago. You can test the ice maker by pressing and holding the test button on the ice maker. The ice maker has to get below 5-8F for it to cycle, This could take some time based on the part of the cycle it is in. Ok, so I ordered and replaced the ice maker (da97-07549B) on my Samsung fridge but still the same problem. Answer Roy, You'll hear the motor running and a small amount of water will dispense at the end. The ice maker in your unit, Samsung had a lot of problems with them, the replacement icemaker that they have corrects this prblem, it is part number DA97-07365A , You can order the parts you need from the following places, , , It is on and I fully defrosted the freezer and I do get good pressure at the water dispenser.

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